Mahima Agarwal, President-HR, CJ Darcl Logistics
Leaders with Emotional Intelligence & Empathy Perform Better
In logistics and supply chain management, where fast decision-making, adaptability, and teamwork are crucial, qualities like emotional intelligence, empathy, and communication make a real difference. Leaders with emotional intelligence can comprehend their team members' needs, make wise decisions, and remain calm under pressure. Empathy helps to create a work atmosphere in which staff members feel valued, hence increasing productivity and improving morale. Good communication guarantees operational clarity, reduced conflict, and better cooperation across the company.
Naturally gifted in strategic planning, problem solving, and people management, women bring these skills naturally. Although front-line positions are still evolving in terms of gender diversity, women in key support and leadership roles are important for maximizing operations, ensuring compliance, and enhancing customer relations. Their value in molding the future of logistics comes from their balanced way of navigating challenges.
A Journey of Continuous Learning
My 16-year journey in this industry has been incredibly rewarding. Like any newcomer or fresher, I faced my share of challenges, but each obstacle became a stepping stone for growth. It has been a long journey of continuous learning—making mistakes, adapting, and picking myself up time and again. Every experience, whether a setback or a success, has shaped my perspective and strengthened my resilience. This industry, like any other, demands perseverance, and my journey has been a testament to the power of persistence and adaptability.
Create a Problem-Solving Attitude for Success
"Everything is figureoutable."
No matter how big the problem seems, there is always a solution. Keeping a problem-solving mindset instead of feeling stuck has helped me overcome challenges, especially in an industry as dynamic as logistics. It has played a crucial role in shaping my approach to leadership, decision-making, and career growth.
For any woman aspiring to become a leader, my advice is to trust yourself, stay resilient, and embrace challenges as opportunities. Logistics is evolving, and women have a crucial role to play in shaping its future. Keep pushing forward, and don’t be afraid to take your seat at the table.
