Something we once knew as just a call-center function has turned into the backbone of several businesses today. Isn’t this evolution of the BPO industry wonderful? In today’s hyper-competitive world, organizations don’t have the luxury of time to deal with non-primary tasks and the complexities of ever-evolving technology. Outsourcing such functions take some stress off the company’s shoulders, allowing the team to channel their energy towards the core areas of their business which affect the company’s success directly. While BPO has become the growth driver of several billion dollars, organizations nowadays should seek to establish strategic partnerships with a reliable brand. In a quest for bringing such an outsourcing partner who acts as an extended arm for the business, we embarked on The-Connections ITes Business Services Private Limited, led by a powerful woman, Mamta Nitturkar, the company has garnered outstanding talents and exceptional technical facilities that only a few service providers can boast of. The company has not only invested in top-line technologies but also trained the resources to execute every process with a keen eye on absolute client satisfaction. It is a great pleasure for Women Entrepreneur India to engage in a conversation with Mamta. Read the excerpts to deduce more about the brand and her journey.Read More